What to do if you get bumped

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What to do if you get bumped

Since airlines routinely sell more seats than are available on each flight (factoring in a certain number of no-shows), it's no surprise that flights are overbooked on a regular basis. When this occurs, airlines have no choice but to bump people from flights. If your schedule is flexible, you can turn an overbooked flight into free miles, tickets, or upgrades. Before you volunteer to be bumped from a flight, make sure you are clear on the specifics of your compensation and your new flight arrangements. Find out whether or not you'll be confirmed on the next flight or if you'll have to go standby. Also make sure to find out about the expiration and blackout dates for the free miles or ticket you'll receive in exchange for being bumped. Additionally, find out how long before departure you can book your free tickets--sometimes with these special tickets, you can only book a seat a relatively short time in advance of travel. If you decide to give up your seat, be sure to ask the airline for as many amenities as possible while you wait for the next flight. Typical perks include meals, phone calls, hotel rooms, and transfers to and from the airport if you're stuck overnight. If you are bumped involuntarily or if your flight is canceled, you might be better off avoiding the often-crowded ticket counter when you need to rebook your ticket. Instead, head for the nearest phone and call the airline or your travel agent.