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Thomas Cook understands and respects the importance of your privacy.
When you browse the site, we do not collect personal information about you. The
only way we will get any kind of personal information is if you give it to us
when we specifically ask for it. We ask you for personal information in a
variety of circumstances: when you make a reservation or purchase something
from our website or through our customer service team - by email, letter, fax,
or on the phone
In order to help us maintain and improve our service to you Thomas Cook also
uses 'cookies' to collect information about your use of the website. Cookies
are a feature of web browser software that allows web servers to temporarily
store information within your browser, which in turn allows us to recognise the
computer used to access Thomas Cook. Most browsers automatically accept cookies
but you can delete existing cookies from your browser. You can also edit your
browser options to choose not to receive cookies in future. We may use cookies
to keep track of the transaction from one page to the next.
We use third-party application service providers to perform some tracking
functions. These companies may use cookie-based information (not including your
name, address email address or telephone number) about your visits to this and
other web sites in order to measure advertising effectiveness. We may also
collect information about your visit to our website, based on your browsing
(click stream) activities. This information may include the pages you browse
and products and services viewed or booked for example. This helps us to better
manage and develop our offers and to provide you with better products and
services tailored to your individual interests and needs. We may use this
information to measure the entry and exit points of visitors to the Site and
respective numbers of visitors to various pages and sections of the Site and
details of searches performed. We may also use this information to measure the
usage of advertising banners, other click through from the Site, We may
disclose information of this nature in aggregate form to third parties,
personal information on individual visitors will not be passed on to any third
party.
Users who have subscribed to our e-mail service or visitors purchasing products
on the Site who have not opted out, will receive promotional mailings and
e-mails from Thomas Cook companies. Your personal details will not be passed to
any other third parties except where necessary to process your booking or
enquiry. Your details may be passed to countries outside of the UK and the
European Economic Area in order to process and arrange for the products and
services you request. When you submit your booking or request to us you agree
that we may use and transfer your personal information in this manner.
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